Terms of Service

OVERVIEW

This website is operated by Trêve Health LLC DBA Trêve (“Trêve,” “we,” “us,” or “our”). Throughout the site, the terms “we”, “us” and “our” refer to Trêve Skincare. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update or modify these Terms at any time by posting changes to our website. Your continued use of the website following any updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the Service.

You must not transmit any malicious code, viruses, or destructive technology.

Any violation of these Terms may result in termination of your access to the Service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 — ACCURACY OF INFORMATION

We strive to ensure that information on this site is accurate and current, but we do not guarantee that all information will always be complete, accurate, or up to date.

The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time without obligation to update information.

SECTION 4 — PRODUCTS, SERVICES & PRICING

Certain products or services may be available exclusively online through the website and may have limited quantities.

We reserve the right to:

  • Limit sales of products or services

  • Change pricing at any time

  • Discontinue products without notice

  • Refuse or cancel orders at our discretion

We make every effort to display product imagery and colors accurately, but we cannot guarantee your device’s display will be accurate.

Any shipping dates provided for preorder items are estimates only and may change.

SECTION 5 — BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the site.

You agree to promptly update your account information, including email address and payment details.

SECTION 6 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not monitor or control.

Your use of such tools is entirely at your own risk and subject to the terms of the third-party providers.

SECTION 7 — THIRD-PARTY LINKS

Certain content or services available through our site may include materials from third parties.

We are not responsible for examining or evaluating third-party content, websites, or services and assume no liability for third-party materials or transactions.

SECTION 8 — USER SUBMISSIONS & FEEDBACK

If you send us comments, reviews, testimonials, suggestions, ideas, or other submissions, you agree that we may use, edit, publish, and distribute them without restriction.

You agree your submissions will not violate any rights of third parties or contain unlawful, abusive, or harmful material.

We reserve the right to remove content we determine to be inappropriate or in violation of these Terms.

SECTION 9 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy for additional information regarding how your information is collected and used.

SECTION 10 — ERRORS & OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or other information.

We reserve the right to correct errors, update information, or cancel orders without prior notice.

SECTION 11 — PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To harass, abuse, or discriminate

  • To upload malicious code

  • To collect personal information of others

  • To spam, scrape, crawl, or interfere with security features

We reserve the right to terminate access for violations of prohibited uses.

SECTION 12 — DISCLAIMER OF WARRANTIES

The Service and all products delivered through the Service are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free service.

To the fullest extent permitted by law, Trêve Skincare shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our products or website.

SECTION 13 — INDEMNIFICATION

You agree to indemnify and hold harmless Trêve Skincare and its affiliates, employees, contractors, and service providers from any claim arising from your breach of these Terms or violation of applicable laws.

SECTION 14 — SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in effect.

SECTION 15 — TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate or suspend access to the Service immediately without notice if we believe you have violated these Terms.

SECTION 16 — ENTIRE AGREEMENT

These Terms, along with any policies posted on this site, constitute the entire agreement between you and Trêve Skincare regarding use of the Service.

SECTION 17 — GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which Trêve Skincare operates.

SECTION 18 — CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates to our website.

Your continued use of the website following any changes constitutes acceptance of those changes.

SECTION 19 — CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:

info@treveskincare.com