Privacy Policy

This Privacy Policy describes how Trêve Health LLC DBA Trêve (“Trêve,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser information

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products viewed

  • Websites or search terms that referred you to the Site

  • Information about how you interact with the Site

We refer to this automatically collected information as “Device Information.”

We collect Device Information using technologies including:

  • Cookies

  • Log files

  • Web beacons

  • Tags

  • Pixels

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Send invoices and order confirmations

  • Communicate with you

  • Screen orders for potential fraud or risk

  • Provide customer support

  • Send marketing or promotional communications if you have opted in

We use Device Information to:

  • Improve and optimize our Site

  • Analyze customer interactions and website performance

  • Support marketing and advertising efforts

  • Help detect fraud or security risks

Sharing Your Personal Information

We may share your Personal Information with trusted third-party service providers to help operate our business and provide services to you.

For example:

  • We use Shopify to power our online store

  • We may use analytics providers such as Google Analytics

  • We may use email and marketing platforms such as Klaviyo

These third parties only receive the information necessary to perform their services.

We may also disclose your Personal Information:

  • To comply with applicable laws or regulations

  • To respond to lawful requests or legal processes

  • To protect our rights, customers, or business

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant to you.

You can opt out of targeted advertising through the settings available on platforms such as:

  • Facebook

  • Instagram

  • Google

  • Bing

You may also opt out through the Digital Advertising Alliance:
http://optout.aboutads.info/

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Request deletion of your information

  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

Data Retention

We retain Order Information for our business records unless and until you request deletion, subject to legal and operational requirements.

Cookies

Our Site uses cookies to improve user experience, analyze website traffic, and support marketing initiatives. You can modify your browser settings to disable cookies if you prefer.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, operational requirements, or legal obligations.

Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us at info@treveskincare.com

Trêve Health LLC DBA Trêve

2754 Welcome Lane NW

Bainbridge Island, WA 98110