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Frequently Asked Questions

SHIPPING & RETURNS

We want our customers to be happy, whether or not our products work for you. We accept returns on new, unopened Trêve products within 30 days of delivery.

To initiate a return, please email info@treveskincare.com to request a complimentary return shipping label. Returned items should include your order confirmation or order information. All refunds will be issued to the original form of payment. Once your return has been received and processed, please allow up to 5-7 business days for the refund to appear. Original shipping charges are non-refundable.

We use UPS as our primary carrier and USPS as our secondary carrier.

We ship to all 50 states and Puerto Rico.

OUR RECYCLING PROGRAM

Mail back your beauty empties to the Pact Collective.

We have partnered with the Pact Collective to ensure that our empty beauty packaging stays out of landfills. You can learn more about Pact here and drop off empties at Pact’s 3,300+ collections locations. If you cannot find a Pact bin in your area you can also mail back your empty bottles and applicators directly to Pact through our Mail-Back Program  [Treve x Pact]

TRÊVE VITAL CLEANSER

Place 2–3 pumps into the palm of your damp hand and massage evenly over your face for 30 seconds. Rinse thoroughly with cool water. For best results, use morning and night as Step 1 of The Trêve Method. Follow with Vital Peptide Essence and Vital Facial Serum for a simple, effective routine.

The Trêve Vital Cleanser is a gentle, milky cleanser designed to support skin experiencing dryness, dehydration, tightness, or increased sensitivity often associated with the skin shift during midlife. Formulated with hydrating actives, calming botanical waters, nourishing lipids, ultra-gentle plant-derived surfactants, lactic acid, and sodium hyaluronate (hyaluronic acid), it effectively removes makeup, sunscreen, and daily buildup without stripping the skin barrier.

No. We intentionally chose a fragrance-free approach to help support skin experiencing increased sensitivity, dryness, or barrier disruption often associated with the skin shift during midlife.

All Trêve products are manufactured without over 1,600 questionable ingredients, however, because every pregnancy and skin experience is different, we always recommend consulting with your healthcare provider before introducing any new skincare products while pregnant or nursing.

Our 100 mL bottle will last 12-14 weeks with AM/PM use.

Once opened, the shelf life is 12 months.

Trêve Vital Cleanser is vegan and not tested on animals.

TRÊVE VITAL PEPTIDE ESSENCE

Mist 5–6 sprays directly onto your face and gently press and massage evenly until absorbed. For best results, use morning and night as Step 2 of the Trêve Method. Follow with Vital Facial Serum for a simple, effective routine.

The Trêve Vital Peptide Essence is a peptide-rich treatment designed to support skin experiencing dehydration, dryness, loss of resilience, or increased sensitivity often associated with the skin shift during midlife. Powered by the proprietary Trêve Peptide Complex featuring Activated Silk™ 27P-α and 33B-α, clinically proven non-synthetic peptides derived from upcycled silk, the formula helps support type I collagen production and reinforce barrier integrity for improved hydration and moisture retention. Alcohol- and fragrance-free, it helps fortify, smooth, and optimize the skin while preparing it for Step 3 of the Trêve Method.

No. We intentionally chose a fragrance-free approach to help support skin experiencing increased sensitivity, dryness, or barrier disruption often associated with the skin shift during midlife.

All Trêve products are manufactured without over 1,600 questionable ingredients, however, because every pregnancy and skin experience is different, we always recommend consulting with your healthcare provider before introducing any new skincare products while pregnant or nursing.

Our 100 mL bottle will last 12-14 weeks with AM/PM use.

Once opened, the shelf life is 12 months.

Trêve Vital Peptide Essence is not tested on animals.

Trêve Vital Peptide Essence is not considered vegan because the Trêve Peptide Complex contains bioactive peptides derived from upcycled silk. We intentionally selected these clinically proven, non-synthetic peptides because of their unique ability to support type I collagen production and reinforce barrier integrity. While silk-derived, the peptides are created through advanced green biotechnology using upcycled silk materials that would otherwise go to waste.

The Trêve Vital Peptide Essence features two clinically proven, non-synthetic peptides: Activated Silk™ 27P-α and Activated Silk™ 33B-α. These bioactive peptides are designed to support key skin functions including collagen production and barrier integrity, helping improve firmness, hydration, and resilience as part of the Trêve Method.

The Trêve Peptide Complex is our proprietary blend of Activated Silk™ 27P-α and 33B-α. Together, these peptides work synergistically to support type I collagen production and reinforce claudin-1, a protein involved in maintaining skin barrier structure. The result is improved moisture retention, strengthened barrier function, and enhanced skin resilience over time.

Upcycled silk refers to transforming silk industry byproducts into high-value bioactive ingredients rather than discarding them. Through advanced green biotechnology, silk proteins are broken down and refined into clinically active peptides. Silk was selected because its protein structure shares key similarities with skin proteins like collagen, allowing the resulting peptides to be highly biocompatible and effective in supporting skin structure and barrier function, while reducing waste from the textile supply chain.

Unlike most cosmetic peptides, which are synthetically manufactured in a lab, these are created through a bio-based process that transforms a natural protein source into highly purified, skin-identical actives. This makes them unique in the market as bio-derived peptides with a naturally sourced origin, designed for high biocompatibility with the skin. They are selected specifically for their ability to support type I collagen production and reinforce key barrier proteins like claudin-1, helping improve hydration, resilience, and overall skin function.

TRÊVE VITAL FACIAL SERUM

Apply 2–3 drops into the palm of your hand and gently press and massage evenly over your face until absorbed. For best results, use morning and night as Step 3 of the Trêve Method. Follow with SPF in the morning.

The Trêve Vital Facial Serum is a lipid-rich treatment designed to support skin experiencing dryness, dehydration, loss of elasticity, uneven texture, or increased sensitivity often associated with the skin shift during midlife. Formulated with barrier-supportive lipids including squalane, jojoba, ceramides, and rosehip seed oil, along with a highly stable, oil-soluble Vitamin C (Tetrahexyldecyl ascorbate) and bakuchiol, it helps reinforce the skin barrier, maintain hydration, and improve overall tone and texture. Lightweight yet deeply conditioning, it absorbs easily while helping soothe and protect against environmental stressors, leaving skin balanced, supple, and comfortably hydrated as Step 3 of the Trêve Method.

The Trêve Vital Facial Serum does not contain any added synthetic fragrances. The formula includes very small amounts of organic chamomile and geranium essential oils, selected for their skin-calming and soothing properties and used at very low levels.

All Trêve products are manufactured without over 1,600 questionable ingredients, however, because every pregnancy and skin experience is different, we always recommend consulting with your healthcare provider before introducing any new skincare products while pregnant or nursing.

Our 50 mL bottle will last 12-14 weeks with AM/PM use.

Once opened, the shelf life is 12 months. Proper storage includes keeping it out of direct sunlight.

Trêve Vital Facial Serum is vegan and not tested on animals.